Terms of Service

1. Introduction

Welcome to WhatsApp Marketing Platform ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your use of our website and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

2. Account Terms

• You must be 18 years or older to use this Service.
• You must provide accurate and complete registration information.
• You are responsible for maintaining the security of your account and password.
• You are responsible for all activities that occur under your account.
• You must notify us immediately of any unauthorized use of your account.
• One person or legal entity may not maintain more than one account.

3. Acceptable Use

You agree not to use the Service to:

• Send spam, unsolicited messages, or promotional content without consent.
• Violate WhatsApp's Business Policy or Terms of Service.
• Engage in any fraudulent, deceptive, or illegal activities.
• Harass, abuse, or harm another person or entity.
• Transmit viruses, malware, or any malicious code.
• Attempt to gain unauthorized access to our systems or other users' accounts.
• Use the Service for any purpose that violates applicable laws or regulations.
• Send messages related to adult content, gambling, or illegal substances.

4. WhatsApp Business API Compliance

Our Service integrates with the WhatsApp Business API. By using our Service, you agree to:

• Comply with Meta's WhatsApp Business Policy and Commerce Policy.
• Only send messages to users who have opted in to receive communications.
• Provide clear opt-out mechanisms for all recipients.
• Maintain accurate contact lists and honor unsubscribe requests within 24 hours.
• Use approved message templates for business-initiated conversations.
• Not share or resell access to the WhatsApp Business API.

5. Payment Terms

• All fees are quoted in Indian Rupees (INR) unless otherwise specified.
• Payment is due upon subscription or credit purchase.
• All fees are non-refundable unless otherwise stated in our Refund Policy.
• We reserve the right to change our pricing with 30 days advance notice.
• Failed payments may result in service suspension.
• You are responsible for all applicable taxes.

6. Credits and Usage

• Message credits are consumed based on actual message delivery.
• Unused credits expire according to your subscription plan terms.
• Credits cannot be transferred between accounts.
• Message delivery rates vary based on Meta's WhatsApp pricing tiers.
• We reserve the right to limit usage that affects platform stability.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by the Company and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without prior written consent.

8. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive termination.

9. Limitation of Liability

In no event shall the Company, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

10. Disclaimer

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Company expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee message delivery rates or timing, as these depend on WhatsApp's infrastructure and policies.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the Service after changes constitutes acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at: